Responsible Gaming

Gaming Should Be Entertainment

At Royal Reels Online Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with gambling.

Please gamble within your means and only with money you can afford to lose.

Age Verification

Royal Reels Online Casino is strictly for players aged 18 years and over, or the legal gambling age in your jurisdiction, whichever is higher.

We conduct age verification checks during registration and reserve the right to request additional documentation to confirm your age and identity. By using our services, you confirm that you meet the legal age requirement to gamble in Australia.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, you may be developing a gambling problem:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities from family, friends, or partners
• Gambling to escape stress, anxiety, depression, or other emotional problems
• Lying about the amount of time or money spent gambling
• Neglecting work, education, family, or other important responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling irritable or anxious when unable to gamble
• Increasing the amount you gamble to achieve the same level of excitement
• Failed attempts to reduce or stop gambling

If you've noticed any of these signs, please seek help immediately.

Self-Help Tools & Player Controls

Royal Reels Online Casino provides several tools to help you manage your gaming activity:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly). Once this limit is reached, you cannot deposit further funds until the period resets.
• Loss Limits: Set a maximum amount you're willing to lose. Once you reach this limit, your account will be temporarily restricted from further play.
• Reality Checks: Enable regular pop-up reminders showing how long you've been playing and how much you've wagered, helping you stay aware of your activity.
• Session Time Limits: Set a maximum duration for your gaming sessions. You'll be logged out automatically when the time expires.
• Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is becoming problematic. During self-exclusion, you won't be able to access our site or use any promotional offers.

These tools are available in your account settings and can be adjusted or activated at any time.

Support & Help Resources

If you're struggling with gambling, professional help is available. Please reach out to one of these organisations:

If You Need Help

Remember, seeking help is a sign of strength, not weakness. If you or someone you know is struggling with gambling, please don't hesitate to contact one of the support organisations listed above. Professional help is confidential, free, and available 24/7.

You are not alone. Help is available.

Contact Us

If you have questions about responsible gaming or our self-help tools, please contact our support team at [email protected]. We're here to help.